This privacy statement was last updated on April 17, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.globalnexum.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Photos
  • Social Media accounts
  • Education information
  • Professional or employment-related information
  • Employment history
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Date of birth
  • Marital status
  • Sex
  • Audio, electronic, visual, thermal, olfactory, or similar information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.2 Payments

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • A signature
  • Financial information such as bank account number or credit card number
  • Photos
  • Date of birth
  • A social security number
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Professional or employment-related information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Audio, electronic, visual, thermal, olfactory, or similar information
  • Biometric information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.3 Registering an account

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • Professional or employment-related information
  • Education information
  • Audio, electronic, visual, thermal, olfactory, or similar information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Financial information such as bank account number or credit card number
  • State identification card number
  • Driver's license
  • Passport number
  • A signature
  • Social Media accounts
  • Photos
  • Geolocation data
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • A telephone number
  • IP Address
  • Biometric information

The basis on which we may process these data is:

Retention period

We retain this data until the service is terminated.

1.4 Newsletters

For this purpose we use the following data:

  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • A first and last name
  • Education information
  • Employment history
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Geolocation data
  • Social Media accounts
  • Photos
  • Professional or employment-related information
  • Audio, electronic, visual, thermal, olfactory, or similar information
  • IP Address
  • A telephone number

The basis on which we may process these data is:

Retention period

We retain this data until the service is terminated.

1.5 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Photos
  • Social Media accounts
  • Passport number
  • Driver's license
  • State identification card number
  • Professional or employment-related information
  • Financial information such as bank account number or credit card number
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Audio, electronic, visual, thermal, olfactory, or similar information
  • Insurance policy number
  • A signature
  • A social security number
  • IP Address
  • Biometric information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

1.6 To be able to comply with legal obligations

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

The basis on which we may process these data is:

It is necessary to carry out studies by a research body, ensuring, whenever possible, the anonymization of personal data.

Retention period

We retain this data until the service is terminated.

1.7 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • Physical characteristics or description
  • Education information
  • Professional or employment-related information
  • Employment history
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Audio, electronic, visual, thermal, olfactory, or similar information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.8 To be able to offer personalized products and services

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • Education information
  • Professional or employment-related information
  • Employment history
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Audio, electronic, visual, thermal, olfactory, or similar information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

1.9 Deliveries

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Photos
  • Social Media accounts
  • A signature
  • A social security number
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Professional or employment-related information
  • Financial information such as bank account number or credit card number
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: New processor
Country: 
Purpose: 

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Login Security
  • DKIM, SPF, DMARC and other specific DNS settings
  • (START)TLS / SSL / DANE Encryption
  • Website Hardening/Security Features
  • Vulnerability Detection

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Automated decision-making

We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programs or systems without human intervention.

GLOBAL NEXUM uses automated processes, including profiling, to personalize the user experience and improve the relevance of content, products, and services displayed within the platform. These processes analyze user activity, interactions, preferences, and contextual signals (such as engagement with content, participation in groups, or expressed interests) to determine which content or commercial opportunities may be most relevant to the user.

These automated processes do not produce legal effects or similarly significant consequences for users. They are used solely to optimize content visibility, improve user experience, and enable more relevant interactions between users and service providers. No fully automated decisions are made that would restrict access to services, create binding obligations, or significantly affect the user’s rights.

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

11. Contact details

GLOBAL NEXUM
221 W 9th St
PMB 359
Wilmington, DE 19801
United States
Website: https://www.globalnexum.com
Email: info@ex.comglobalnexum.com
Phone number: +1 (302) 502-0178

12. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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We have appointed a representative within the EU. If you have any questions or requests with respect to this privacy statement or for our representative, you may contact Jürgen Ruf Clavier, via jruf@ex.comglobalnexum.com, https://www.globalnexum.com/colleagues/jurgenruf/ or by telephone on +49 (0) 1522 5958945.

Annex

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We collect your information during the checkout process on your purchase. The information collected from you may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing.

Handling this data will also allow us to:

- Send you important service information.
- Respond to your queries or complaints.
- Set up and administer your account, provide technical and/or customer support, and to verify your identity.

Additionally we may also collect the following information:

- Your comments and product reviews if you choose to leave them on our website. - Account email/password to allow you to access your account, if you have one. - If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.